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Help Center · Bookings & guests

Check guests in, one by one or all at once

Mark a party as arrived from Today or from the booking, check in a whole departure in one click, or check in each named person.

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On this page
  1. Before you start
  2. Steps
  3. Tips
  4. Related
  5. Still stuck?

Before you start

  • You are signed in to Slate. Owners, admins and staff can all check guests in.

Steps

  1. To check in a whole departure at once, open Today (under Run the day in the menu), click the session in the Timeline, then click Check in all at the top of its card. It changes to All checked in, and every row reads Checked in.

    The 18:00 Sunset Pontoon Cruise guest list on Today after checking everyone in, with every row reading Checked in and the All checked in button outlined.

  2. To check in one party, click Check in on their row on Today instead.

  3. To check in from the booking itself, click the guest's name on Today (or open the booking from Bookings), then click the Seats tab.

  4. Click Check in at the top right of the Seats tab. This checks in the whole booking, the same as the button on Today.

    Elena Ruiz's booking open on its Seats tab, with three named people listed and the Check in button for the whole booking outlined.

  5. If the guest named the people in their party, each person has a row with their own Check in button. Click it as each person arrives. The row shows the time they checked in, and the count at the top goes up.

    The Seats tab of Elena Ruiz's booking with Mateo Ruiz checked in, the time he checked in under his name, and his Checked in button outlined.

Tips

  • Checked someone in by mistake? Click Checked in again to undo it.
  • Checking in a person and checking in the booking are separate: checking in every person does not mark the booking itself as checked in.
  • Guests name their party when they fill in their booking's waivers. If nobody did, the Seats tab says No individual attendees recorded for this booking.
  • A cancelled, refunded or no-show booking can't be checked in: the Seats tab says Check-in is closed for this booking.
  • A booking still being held for online payment can't be checked in until it is paid.
  • On a booking for a session that runs today, the Overview tab has a Check in on Today link.

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