Draft — not reviewed by a lawyer
These documents were written in-house from the source code and the database, so the facts in them about how Slate behaves are accurate and checkable. The legal drafting is not. No lawyer prepared, reviewed or approved any part of this page, and it must be reviewed by qualified counsel before Slate relies on it or asks anyone else to.
Three documents, written from the source code.
Where Slate cannot do something these documents would normally promise, they say so instead of promising it. Everything factual in them was checked against the running product on 14 August 2026.
Which one applies to you
There are two separate relationships here, and almost every confusion about who owes a guest what comes from mixing them up.
Slate and the business. A business subscribes to Slate and uses it to take bookings. That is the Terms of Service.
The business and its guest. A guest books a trip with that business. Slate is not a party to it, takes no cut of it, and holds none of the money. The cancellation window, the refund policy and the booking terms belong to the business — each one sets their own, and Slate publishes none of them.
The Privacy Policy is organised around that split, because it decides who a guest should be asking.
What is still blank
These documents are drafts, and the values below have not been confirmed by anyone. They appear in the text with a marker next to them rather than being quietly filled with something plausible — an invented notice address is worse than a visible gap, because it looks servable and is not.
Unconfirmed values
- Privacy contact
- Supplied by the owner. The alias must exist and be MONITORED before these pages are published — a published privacy contact that bounces is worse than none. Confirm only after a test message has actually been received at it.
- Effective date
- The owner's explicit decision: these stay drafts until counsel has reviewed them. Setting a date here is one half of turning the documents on; SIGNUP_AGREEMENT_GATE_ENABLED is the other.
- Liability floor
- Deliberately left for counsel. Every current operator is grandfathered and has paid nothing, so a pure fees-paid cap is $0 today and the floor is the entire cap.
All of them live in a single module, so filling them in is one file and no two documents can end up disagreeing about which company or which state.
Questions
Anything on these pages — including “that clause does not work for my business” — goes to the same place as everything else: the support page, which is one address read by a person.